Braze

Humans are complicated. Customer engagement shouldn’t be.

Braze ($BRZE) is a leading customer engagement platform that helps brands create and sustain meaningful connections with their customers. By enabling marketers to collect and act on data from any source, Braze empowers real-time, cross-channel engagement - all within a single platform. From journey orchestration and AI-powered optimisation to personalised messaging and experimentation, Braze equips companies with the tools to drive customer growth and loyalty.
  
Recognised as a 2024 U.S. News Best Technology Company to Work For and a 2023 UK Best Workplace for Women by Great Place to Work, Braze has also been named a Leader in the 2023 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs and The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023. Headquartered in New York, Braze operates across North America, Europe, and APAC.

Resources from Braze

REPORT
The 2026 EMEA Customer Engagement Review
Customer Experience (CX)
REPORT
Stop the drop: How AI creates and compounds customer loyalty guide
Customer Experience (CX)
REPORT
Kayo Sports leverages AI to create messaging at scale, driving customer loyalty
Customer Experience (CX)
ARTICLE
How to build an AI Marketing Strategy that delivers real results
Customer Experience (CX)
ARTICLE
Are you AI-savvy enough to survive? A wake-up call for CMOs
Customer Experience (CX)
REPORT
24S boosts sales with AI-powered personalisation
eCommerce & Omnichannel
WEBINAR
Know your customer: Enhancing relevance with AI-powered experimentation
Customer Experience (CX)
REPORT
The Braze Playbook: How to power customer engagement with AI
Brand & Market Strategy
REPORT
Move beyond “next best action” — discover next best everything
Brand & Market Strategy
REPORT
AI has evolved. Has your engagement strategy?
Brand & Market Strategy
REPORT
Monetisation in Action
Brand & Market Strategy
REPORT
Cross-Channel Engagement Playbook
Customer Experience (CX)